The screen shakes. Goes black. Zooms in randomly without prompting. Started dialing up people from recent calls. While trying to get the navigation working. I started drifting into oncoming traffic. Fortunately was able to course correct and avoid collision. Buttons are most time not responsive to touch. It is distracting. The system has never fully worked as promised and is a distraction. And as a result a serious safety hazard.

The vehicle received the official N252494001 recall oil remedy on 06/27/2025 at 15,438 miles (but suffered catastrophic engine failure and loss of propulsion at 33,661 miles on 05/30/2026).

On XXX, while traveling at 75 mph on a major interstate highway, this 2024 GMC Sierra Crew Cab suffered a sudden and catastrophic internal engine seizure, resulting in an immediate and total loss of propulsion. This defect put the safety of all occupants and surrounding motorists at extreme risk, forcing the driver to navigate a completely unpowered, rapidly decelerating vehicle through high-speed traffic to reach the shoulder without the aid of engine power. There were absolutely no warning lamps, error messages, or mechanical symptoms prior to the failure; the engine locked up instantaneously without any advance warning. Following the incident, the vehicle was flatbed-towed to an authorized franchise dealership (Dossett GMC in [XXX]), where it remains un-repaired and is currently available for inspection by the manufacturer or federal investigators upon request. Critically, this vehicle was previously presented to a certified General Motors dealership at 34,766 miles for inspection and service compliance under Federal Safety Recall N252494001 (which covers engine component failure and subsequent loss of propulsion). The vehicle was cleared as passing the manufacturer's inspection protocol at that time. The total engine failure and seizure occurred less than 9,000 miles later at approximately 43,634 miles. The catastrophic field failure of this vehicle demonstrates that the manufacturer's current safety recall inspection and remedy are insufficient to identify or mitigate the defect, presenting an ongoing and severe risk to public highway safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My truck engine has failed due to metal shavings in the oil related to the L87 engine recall, and the failure occurred after GM had replaced the truck’s oil as part of the recall remedy. The recall remedy did not prevent the failure of the engine.

My truck engine has failed due to metal shavings in the oil related to the L87 engine recall, and the failure occurred after GM had replaced the truck’s oil as part of the recall remedy. The recall remedy did not prevent the failure of the engine.