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Failed Component: Powertrain (PCM/TCM/HCP software calibration) & Electrical/Steering (Fire Recalls). Safety Risk & Description: Following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creating a high risk of intersection collisions. Furthermore, at sustained highway speeds (52–63 MPH), the vehicle abruptly drops out of Electric Mode, causing the gas engine to violently spike to 5,000 RPMs before dropping back. This erratic cycling causes the vehicle to lurch, jerk, and pull, actively disrupting lane control. Compounding this, due to consecutive, unresolved fire safety recalls—including Recall 68C (Battery Fires) and the June 2026 Power Steering Pump wiring fire recall—the vehicle cannot be safely parked inside my garage or near structures while turned off. It represents a total loss of normal use and a severe safety liability. Dealer Confirmation & History: The driving defect was formally duplicated and confirmed by a certified technician on 06/09/2026 at Ryan Auto Mall (Repair Order #471599). The technician explicitly documented the electric mode dropouts and acceleration lag in writing. However, because the vehicle’s software masking prevents standard Diagnostic Trouble Codes (DTCs) from triggering, the dealer closed the ticket stating it is "operating as designed." The vehicle's electrical and hybrid systems have been repeatedly altered via mandatory safety recalls: Recall 23A/04B (05/14/2024), Recall 95B (05/27/2025), and Recall 68C (02/11/2026). No dashboard warning lights are present; the dangerous handling is entirely coded into the manufacturer's latest software updates. Vehicle is intact and available for inspection.

My vehicle is subject to open recall #26V-363 for Electric Hydraulic Power Steering. I contacted my local Jeep dealership to schedule the required free recall repair. The dealership refused to accept my vehicle, stating that Stellantis/Jeep has not yet distributed the remedy procedure or parts to their service department. As a result, the recall cannot be performed at this time through any authorized dealership. This situation creates an ongoing safety risk, as the defective steering system remains unrepaired with no available remedy. Additionally, I am suffering direct economic harm — my vehicle is listed on a peer-to-peer car sharing platform which has restricted my listing due to this open recall, and I am losing rental income daily with no recourse. I am requesting that NHTSA follow up with Stellantis to expedite distribution of the recall remedy to authorized dealerships so that affected vehicle owners can fulfill their obligation to have the repair completed.

On two separate occasions, documented with the dealership, while driving, the Jeep failed to accelerate and instead decelerated. On one occasion, this occurred while I was in a single lane on ramp merging onto a highway and reached approximately 45mph. On a separate occasion, I was just pulling out of my subdivision and reaching approximately 30-35 mph when the same issue occurred. Both times, I pulled the vehicle to the side of the road as best as possible, and restarted the vehicle. The vehicle often fails to turn off, as it should. The vehicle has also failed to turn on as it should. The center screen turned off for a full trip. There is only approximately 15k miles on this 2023 Jeep Wrangler. The dealership most recently had the vehicle for 6 days but could not replicate the problem in 30 miles and there were no stored error codes besides two related to the radio generated by the HVAC module and the BCM module. An arbitrator found: Although the Customer had established proof of a nonconformity that could substantially impair the safety of the vehicle, I find that there have not been an unreasonable number of repair attempts nor days out of service. I have received three vehicle recalls warning of vehicle fire that have no known recall repair for months.

My Jeep develops a "death wobble" whenever the vehicle goes over a bridge junction or bump at highway speeds. I have taken it to the dealer on several occasions and they have been unable to pinpoint the issue,. When my husband personally witnessed the problem and went in to complain, the dealer replaced a rear shock absorber, but the problem persists. The Jeep shakes and vibrates violently and uncontrollably and the problem has become more frequent and more violent. I have to come to an almost complete stop to relieve the wobble/vibration, which is very dangerous on a highway! It happened twice today, Saturday, May 23, 2026, on the highway when I went over bridges at 65 - 70 mph. The issues has been persistent since the vehicle reached approx. 5000 miles. I feel unsafe driving my Jeep on the highway. I know that it has been a problem that was covered under an previous agreement/recall for Jeeps through 2020. manufacturing year. However, since my Jeep is a 2023, I do not believe the extended warranty applies to my vehicle. I am a teacher and I can't afford to pay for repairs, which may run thousands of dollars. Also, I feel my vehicle is unsafe to drive on the highway, which precludes me from driving to my job on the highway. Please advise!