Volkswagen ID.4
Volkswagen ID.4
63
433 complaints
status.verdict
status.fair
status.fair_sub
product.verdict_fair_complaints
product.specifications
specs.g_range_efficiency
specs.range209 mi
specs.city_mpg MPGe115
specs.highway_mpg MPGe99
specs.combined_mpg MPGe107
specs.annual_fuel_cost$700
specs.ghg_score10 / 10
specs.g_drivetrain
specs.fuel_typeElectricity
specs.drivetrainRear-Wheel Drive
specs.transmissionAutomatic (A1)
specs.g_classification
specs.vehicle_classSmall Sport Utility Vehicle 2×2

specs.data_sourced_from FuelEconomy.gov (specs.energy_dept)

product.complaints_section433 total
VOLKSWAGEN ID.4 2023 UNKNOWN OR OTHER
medium
12-volt onboard battery error codes, stating battery charge is low, and to safely park the vehicle. Alternatively, drive the vehicle to charge the battery. Or charge the vehicle. The car has been to the dealer for testing, and they say that the on-board battery checks out without any problems, yet I continue to get the battery error codes. We don't feel safe to driving the car in fear of complete lockout failure.
NHTSAUSMay 2026Source →
VOLKSWAGEN ID.4 2023 UNKNOWN OR OTHER
medium
We are experiencing ongoing connectivity and safety‑related issues with our Volkswagen vehicle that have remained unresolved for more than six months. The vehicle is not connecting to the VW app, which has resulted in the SOS emergency call function being inoperable. Additionally, the vehicle’s built‑in GPS system is displaying our location in an entirely different state, which raises significant concerns about the accuracy and reliability of the system. We have visited multiple Volkswagen dealerships and contacted Volkswagen customer support numerous times by phone. Despite these repeated attempts, the issue has not been diagnosed or corrected. As a result, in the event of an accident or emergency, we currently have no functioning means of alerting emergency services through the vehicle. Furthermore, the navigation system—specifically the feature that locates charging stations and was included in our original purchase—has not worked since approximately six months after we acquired the vehicle and continues to be nonfunctional. The VW app has also been inoperable since May 19, 2026, and despite contacting two dealerships and VW support, we have not received any follow‑up or resolution. Without app connectivity, we cannot determine whether the vehicle is locked, fully charged, or if it has been accessed. At this time, neither we nor Volkswagen appear to know the cause of these failures. Our primary concern is safety, and we are requesting that this matter be addressed promptly and thoroughly.
NHTSAUSMay 2026Source →
VOLKSWAGEN ID.4 2023 UNKNOWN OR OTHER
high
While entering a parking lot at a low speed, with my foot already firmly applied to the brake due to the close proximity of a parking space, the vehicle suddenly accelerated on its own unexpectedly. Despite continuous pressure on the brake pedal, the vehicle proceeded forward, struck another parked vehicle, and continued moving for approximately two additional seconds before coming to a stop on its own. Additionally, no forward collision/crash warning alert was activated prior to impact, and the airbags did not deploy during the collision.
NHTSAUSMay 2026Source →
VOLKSWAGEN ID.4 2023 UNKNOWN OR OTHER
medium
The infotainment system in my Volkswagen ID.4 is experiencing intermittent failures while driving. The issue primarily affects the vehicle’s connectivity with my mobile phone (Apple CarPlay / Android Auto), music playback, and the use of navigation applications such as Google Maps. In several instances, the central display has also gone completely black, temporarily becoming unresponsive without warning. The affected component is the vehicle’s digital infotainment system, including the central touchscreen, Bluetooth connectivity, and multimedia and navigation functions. This system is available for inspection upon request. While driving, the system randomly disconnects from my phone, which interrupts Google Maps navigation, music playback, and other phone-based functions. This is particularly concerning because I rely on Google Maps for daily navigation, as the vehicle’s built-in navigation system is not sufficiently accurate or reliable. In my experience, the factory navigation does not provide strong real-time traffic detail and sometimes routes me through significantly longer or less efficient paths. The only advantage of the built-in navigation system is that it displays information on the driver’s head-up/front display, which Google Maps does not support. These failures create a potential safety risk, as the sudden loss of navigation while driving can lead to distraction when attempting to reconnect the phone or restore system functionality. Additionally, interruptions in audio guidance and the occurrence of a completely black screen may further affect driving focus. The issue occurs intermittently and has happened multiple times during normal vehicle operation. It is not consistently reproducible. To date, the vehicle has not been inspected by a dealership, the manufacturer, police, or any insurance representatives in relation to this issue. In most cases, there are no prior warning lights or messages; the system simply disconnects or the display goes bla
NHTSAUSMay 2026Source →
VOLKSWAGEN ID.4 2023 ELECTRICAL SYSTEM
low
I was stopping by my house to quickly pick up something so I pulled into my driveway and clicked the Park button. I heard the reassuring click from the button which usually indicates that I had successfully clicked the button and that the parking brake was engaged. I let go of the brake and looked down at my phone but I felt like the vehicle was starting to creep toward. I looked up just in time to realize that I was rolling towards my opening garage door so I slammed on the brakes before any damage occurred. This was one of two scenarios where I experienced this issue. Another time I experienced the issue happened when I pulled into a supermarket parking lot. I clicked the Park brake and proceeded to undo my seatbelt and exited my ID4. I felt the vehicle slowly roll away but then I heard the parking brake engage (it was the ID4's safety feature to engage the parking brake when it detects that the driver has left the seat). Thankfully the ID4 had barely touched the curb so no damage happened. These incidents cause me to now click the parking brake multiple times to ensure that the vehicle has actually engaged the parking brake. I believe this might be a button issue that happens once in a blue moon because every time I try to recreate the scenario by clicking the button lightly, it had always properly engaged. I will inform my local dealer the next time this vehicle is due for maintenance but until this issue is fixed, I will spam the park button.
NHTSAUSMay 2026Source →
product.discussion0 product.comments
product.no_discussion
product.status_history
status.safestatus.fair5 Jun 2026
Lemon Score: 74. 62 data points. v3 scoring.
status.fairstatus.safe27 May 2026
Lemon Score: 78. 100 data points. v3 scoring.
status.uncertainstatus.fair22 May 2026
Lemon Score: 70. 100 data points.
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